Basic Professional Selling Skills
Coaching for New Sales Professionals
|
We offer CDs, DVDs, VHS and Audio Cassettes - with full refund guarantee - for the following programs:
|
|
| ___________________________________________________ |
|
Basic Professional Selling Skills
Coaching for New Sales Professionals
|
|
| In this 38 minute learning program you will learn the essentials of high performance professional selling. You will learn how to set sales objectives and how to begin a sales interaction, uncover the prospect's needs and logically deal with customer concerns or objections. Then, you will learn how to apply your product or service benefits to satisfy customer needs. You will learn a sensible pressure free approach to closing the sale and starting a business relationship. Back up |
|
|
|
|
|
|
DVD US $25.00 |
VHS US $25.00 |
CD US $15.00 |
AUDIO CASSETTE US $12.00 |
| ___________________________________________________ |
|
Principles of Negotiating with Customers
Coaching for New Sales Professionals
|
|
| These negotiating principles, where applied, will help preserve profitability, protect commissions and assist you in daily personal and professional interactions. Frequent replay of this learning-coaching program will help make you a more effective personal and business negotiator. You will recognize aggressive styles and tactics of others and counter them. You will learn essential negotiating principles, 5 rules of concessions, 3 crucial stages of any negotiation, power sources, options, do's and don't's and pre-requisites for successful negotiating outcomes. Program techniques can be applied instantly. Back up |
|
|
|
|
|
|
DVD |
VHS US $25.00 |
CD US $15.00 |
AUDIO CASSETTE US $12.00 |
| ___________________________________________________ |
|
Coaching for New Customer Service Professionals |
|
| In this 38 minute learning program you will learn six common complaints about customer service and how to reassure skeptical customers. You will learn to avoid the words your customers should never hear and how to promote understanding and develop disciplined listening habits. You will discover how to handle special problems and tough customers. You will learn how to control behavior, stress and anger and how to maintain a positive personal perspective and keys to improving your customer relationships. Back up |
|
|
|
|
|
|
DVD US $25.00 |
VHS US $25.00 |
CD US $15.00 |
AUDIO CASSETTE US $12.00 |
| ___________________________________________________ |
|
Business Telephone Professionalism
Image Building Coaching for New Professionals
|
|
| In this 38 minute learning program you will review how to efficiently and sensitively answer and place calls; how to screen, hold, transfer and professionally exit phone interactions and how to help the emotional, hostile, or misdirected caller while projecting a positive image that can win customers. Back up |
|
|
|
|
|
|
DVD US $25.00
|
VHS US $25.00
|
CD US $15.00
|
AUDIO CASSETTE US $12.00
|
| ___________________________________________________ |
|
Logical Steps to a Retail
Sale
Nine Practical Steps for Big Ticket Retail Sales Success |
|
| In this 25 minute learning program you will review how to prepare for a customer satisfying interaction at the point of sale and you will learn how to combine displays and product arrangements with a presentation strategy that can lead to big ticket retail sales success and optimum customer satisfaction. Back up |
|
|
|
|
|
|
DVD US $25.00
|
VHS US $25.00
|
CD US $15.00
|
AUDIO CASSETTE US $12.00
|
| CCopyright © 2007 Windle Shelton. All rights reserved. |
